Nov 1, 2021 • 55M

Operators Ep 33: Jaimie Buss (Zendesk)

Michelle
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I interview non-founder/VC/CEO operators that make the startup world go round
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Jaimie Buss is the SVP of Commercial Sales, North America at Zendesk. Jaimie is a veteran sales leader with experience selling everything from SaaS to virtualization, storage, and networking.  During her first 4-years at Zendesk, she was VP of North America and led SDR/BDR, SMB, Commercial, and Enterprise sales. During her 20+ year sales career, she has held sales and leadership positions at Andreessen Horowitz, VMware, Coverity, Meraki, Coraid and Inktomi. 

In this episode we talk about Jaimie’s competitive nature, how she created a brand for herself, and the misperception that one needs to be an extreme extrovert to be good in sales. She also shares about the strategies she uses for surveying her team on engagement, her views on various leadership styles, and the importance of product led growth.

I hope you enjoy the show.

Full transcript available here.